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Product Warranty Information

Warranty Information and Submittal Documents

For warranty requests the following documents are required:

  • Project Conference & Job Survey form
  • Product data sheet (s) must be initialed by all project conference participants
  • Photos of the completed project (2 MB or larger)
  • Sample Warranty – must be initialed by all project conference participants
  • Copy of invoice of purchased material
  • Please fax all of the above to Fax: 215-332-9997 or email customerservice@vexcon.com

Once all of the above documents are received, they will be reviewed for warranty approval. If there are any questions you will be contacted, please include all your contact information on the job survey form.

After the warranty is approved three original warranties will be issued and sent to you. You will need to obtain all signatures as indicated on the second page of the warranties and mail the original warranty marked “return copy” back to us for our files.

Project Conference & Job Survey Forms

Select the product line and product (s) below to find the information you need to make a warranty request.

Anti-Graffiti Coatings

Bond Breakers/Tilt-Up

Cure & Seal Coatings

Curing Compounds

Epoxy & Urethane Coatings

Floor Hardeners/Densifiers

MoistureBloc

Penetrating Sealers/Stain Repellents

Penetrating Sealers/Water Repellents

Polished Concrete/Certi-Shine

Sealers/ Film Forming

StarSeal EF

Wall Coatings

Other Warranty Information

Promotions/Specials

Gurad/Film Forming Sealers

Penetrating Sealer and Concrete Curing in one easy-to-use product.